Canvas Eatery Albury

Located next to MAMA Museum this cafe offers an awesome atmosphere sitting under leafy canopy with the fantastic view of MAMA lush green lawn with its art piece. The staffs are very polite and helpful. No complain on the food too, it was good (I ordered from breakfast menu, 2 eggs toast with bacon). Love the black coffee that came with hot water so we can choose how 'thick' the coffee would be. There are 3 modern and clean toilets on the premise.

We were greeted immediately with a friendly hello upon arrival. We ordered plates to share, Fish croquet & Prawn Toast to start. Both were full of flavour and delicious. Secondly we had the Fried Chicken & Skewered Prawns 🍤, again both were cooked perfectly and delicious. The staff were very friendly, prompt service. The venue looks amazing in the outside seating area.

While this place may look inviting and lovely, there is much to be said about the lack of service in terms of delivering food orders out to customers and being respectful of time and notifying customers on the duration of delays. Unfortunately, I did not have a good experience. I was seated with a group of friends and we made our orders. About 30 to 40 minutes of waiting, we stopped a waitress first to ask about how long the food was going to take and she went to go clarify. Then a gentleman (presumably, the owner) came over to tell us that “It might be a 15 minute wait…but don’t quote me.” We agreed that it would be okay given that the food would be delivered by that time. As time flew past, other tables that arrived after us were receiving their meals. The only solution given to us was while we waited, was to order another round of drinks. At 2:30pm, basically 1 hour and 10 minutes of waiting for our food, our meals finally got delivered to us. Mind you, that one order was incorrect as they did not make the right meal as initially ordered. So one person still had to wait even longer. Not only was the food subpar to other restaurants, the service was dismal. After consuming our meals, we went to go finalize payment. I felt quite annoyed of this dining experience, and decided to give them some constructive feedback/criticism. All I commented on was if it was normal for such lengthy periods of waiting without being notified of such delays. The owner then responded quite rudely remarking that “as I told you before, there was going to be a wait.” To which I replied and said: “Well, 30 minutes is reasonable but over an hour is not.” He said: “It was out of our hands.” Which this comment was absurd. So, we then suggested to remove the second round of drinks (which was only one drink), to make up for the wait. However, this was met with challenge by the man, after some back and forth he decided to “meet us halfway” and remove the one drink from the bill. I personally would not recommend this place which is a shame because it’s such a lovely spot for a drink and meal.